Case Study3

Complete Payroll Management @ a Large e-commerce company

The client is a leading technology and e-commerce company with over 2000 employees across six legal entities and all major cities in India. The client has fairly complex payroll process and with high level of audit and compliance requirements. The client wanted to shift from the existing payroll provider to achieve better cost proposition, stronger audit & compliance requirements. Additionally the client had specific technology requirements for integration of Payroll Engine with Core HR system, Data hosting and security

Solution deployed
In-scope payroll services
  • Monthly payroll process
  • Flexible Benefits Reimbursements management
  • Income Tax savings and computations
  • Compliances like PF, ESI, LWF, PT
  • Loans Management
  • Salary Revision Management
  • Quarterly TDS returns and Annual processing
  • Employee helpdesk
  • Complexities in payroll
    Business Volumes
  • Around 2000 Employees across 6 legal Entities
  • High level of Turnover in a ( over 200 New joiners and resignations per month)
  • Frequent salary revisions, over 50 every month
  • Business Rules & Structure
  • Employees move across legal entities but gratuity calculations from group joining date
  • Tracking absconding and resignation cases for accurate FnF processing
  • 30% of salary disbursed as Flexi benefits and high volume of reimbursements
  • Security and Compliance requirements
  • Multi-dimensional Salary JV and reporting
  • Specific data hosting requirements
  • Impact observed
    1. Reduced the total cost of Payroll function by almost 50%
    2. Improved audit and compliance adherence via proactive tracking and reporting
    3. Improved employee experience via the helpdesk

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