Employee Experience Management

Each “employee” is your “internal customer” and customer delight will not only augment “Brand as an Employer”
but also enhance the workspace environment.

How do you improve Employee Experience

  • Accessibility - all Information ( payslips, policies, HR modules) available on the go & easily accessible
  • Predictability -  Biggest issue is that employee queries get into a black hole. There should be a fixed Turn Around time for all questions.
  • Social – Its great to feel connected & part of a larger team though inter company social networking.
  • Single Helpdesk – It difficult to reach out to different teams – HR for policies, Accounts for Expenses and IT for HR system.

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